They can access the Mandatory Reporter Guide (MRG) if they have concerns regarding the welfare of children and young people, access supporting resources, and receive real time feedback on previous reports made to the Child Protection Helpline.
Mandatory Reporters are people who work with, or encounter children in their work day e.g teachers, counsellors, doctors, child care workers, refuge workers. They are required by law to report suspected child abuse and neglect in NSW to Family and Community Services (FACS)
This is a Structured Decision Making tool for Reporters to determine whether a report to the Child Protection Helpline is needed for their concerns about a child. Where the concern doesn't meet threshold and FACS response is not required, the MRG will identify alternate pathways.
Run the MRG, view guidance and explanations on the most suitable decision tree to select as well as view the outcome of the MRG
Self register for a
ChildStory account to receive real time outcomes of reports submitted to helpline
View their report history as well as access resources to inform and empower reporters to support children and young people.